I had a really great experience here over multiple visits. On Saturday, I ended up with a flat tire and luckily was close by. I pulled in just trying to get some air, and one of the guys noticed me from across the gas station and came over right away. Even though they had a long line, they helped me super quickly. There were about 3–4 guys helping out, and I remember Michael and Khalil specifically—they were amazing. They patched my tire, checked the pressure on all my tires (not just the flat one), and made sure everything was good before I left. That extra attention really stood out to me. They also told me about the complimentary snack/drink, which was a nice bonus! I came back again on Monday for additional service, and once again the experience was great. The team—especially Khalil, Michael, and Luis—were friendly, informative, and made everything easy to understand. They worked quickly and were genuinely fun, chill, and easy to talk to. Most importantly, I felt comfortable and not taken advantage of, which can be rare at some shops. That meant a lot to me. Highly recommend this place—great service, great people, and a trustworthy team!
Hi Karla! We can't thank you enough for this wonderful feedback. We're thrilled to hear about your positive experiences at our shop, and we'll be sure to pass your praises along to Michael, Khalil, Luis, and the rest of our team. It's great to know that our customer service and expertise made such an impact. We appreciate your recommendation and look forward to providing you with more top-notch service in the future. If you need anything, don't hesitate to reach out to us at [email protected].
- Yates Express Lube