hours:
Mon - Fri: 7:30 AM - 7:00 PM|Sat: 8:00 AM - 5:00 PM|Sun: 9:00 AM - 4:00 PM
Inspection hours:
Mon - Fri: 7:30 AM - 5:30 PM, Sat: 8:00 AM - 5:00 PM

Alexandria Auto Repair

584 reviews
Call Us:(703) 215-1112
5800 Kingstowne Center Dr., Alexandria, VA, 22315
Make An appointment

reviews

What people say about us

5

Luis is amazing thank you for all of your help today!

Hi Lauren, thank you for the 5-star review! We're thrilled to hear that Luis provided you with exceptional service. We'll be sure to pass along your kind words. If you have any other questions or concerns, please don't hesitate to reach out. We're here to help!

- Yates Express Lube
5

Very happy with their service. Quick and efficient inspection. No complaints! Special thank you to Elleni for her cookies and hospitality. Will be recommending to others

Thank you Bridget for the 5 star review! We're so glad you enjoyed your visit with us, and we'll be sure to pass along your thanks to Elleni for her special touch. We appreciate your recommendation and hope to see you again soon!

- Yates Express Lube
5

I had a seat belt issue and stopped by Yates Express Lube, not knowing if they could help—but Luis immediately stepped in and took care of the problem with professionalism and genuine care. He was friendly, knowledgeable, and truly went above and beyond. The entire team at Yates was welcoming and helpful, creating an experience that exceeded all expectations. It’s clear they take pride in their work and treat customers like family. Thanks again to Luis and the rest of the crew—I’ll definitely be returning and recommending Yates Express Lube to others!

Thomas, thank you for the glowing review! We're thrilled to hear that Luis and our team exceeded your expectations and provided you with a top-notch experience. At Yates Express Lube, customer satisfaction is our priority, and we're delighted to have earned your recommendation. We look forward to serving you again soon. Contact us anytime at [email protected].

- Yates Express Lube
5

Came here for my safety and emissions inspection and was blown away by the customer service her. While waiting Elleni got me a free soft drink and cookie. She was very kind, made my day ❤️

Alaina, we are pleased to hear that you had a wonderful experience at Yates Express Lube! Thank you for highlighting our exceptional customer service. We strive to make every visit special. Should you need any further assistance, please don't hesitate to contact us at [email protected].

- Yates Express Lube
5

I was here for my emissions inspection, and what a superb professional service! The inspection process itself is very quick under 10 mins, in and out, and at a reasonable price. They were extremely busy and have a rigid cut off time, but the service manager Luis has a heart of gold and a man of his word. Would definitely be back again!

Dear a. t, thank you for your excellent review! We're glad to hear you had a superb experience with us during your emissions inspection. We aim to provide efficient and reasonably priced services, and we're happy you were in and out quickly. We'll pass your kind words to Luis and the team. Looking forward to serving you again soon at Yates Express Lube!

- Yates Express Lube
5

Eilline Great and helpful. She gave us free cookies and coffee while we waited.

Thank you for your fantastic review, Rana! We're thrilled to hear that Eilline provided exceptional service and made your wait more enjoyable with complimentary treats. Our team takes pride in going above and beyond for our customers. If there's anything else we can do for you, please don't hesitate to reach out to us at [email protected].

- Yates Express Lube
5

Dear Dennis, thank you for the 5-star rating! We are thrilled to hear that you had a positive experience at Yates Express Lube. If there is anything else we can assist you with, please don't hesitate to reach out. We value your feedback!

- Yates Express Lube
5

I went to Yates Express Lube for my state inspection. Luis was quick, professional, and had great customer service. I would definitely recommend him and Yates to others!

5

I've been going to Yates for a couple years now... I pulled up around 7:45 AM to get my state inspection and waited nearly 2 hours in line to get the inspection - although, I admit that I waited until the end of the month to get this done, so I guess in some way I deserved it lol. I pulled up to the bay, passed over my key to the inspector, and I went inside to grab coffee while I waited. Elleni was at the register and what a delight she was! She was so friendly and helped me to my coffee, which I desperately needed. Even though the wait was long, she really turned my morning around. I also want to note that the other staff I encountered were very friendly! Great job, Yates!

Carrie, thank you for this fantastic review! We truly value your loyalty and are delighted that our team took care of you. Your compliments will be passed onto Elleni and the rest of the staff. We appreciate your understanding about the wait time and hope to serve you more efficiently in the future. If you have any other feedback or suggestions, please don't hesitate to contact us at [email protected].

- Yates Express Lube
5

I love this place! As expected, there was a long line for the car emissions and annual safety inspection, but the inspection itself was fast and efficient. The customer service was excellent—Elleni made sure we were taken care of by offering cookies and beverages, which was especially thoughtful in the hot weather.

Hi Kelin, we are thrilled to hear that you had a great experience at Yates Express Lube! It's wonderful to know that our team provided excellent customer service and made your visit comfortable. We appreciate your kind words and look forward to serving you again in the future. If you have any other feedback, feel free to email us at [email protected].

- Yates Express Lube
1234567...59
Leave a review
Yates Express Lube is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Yates Express Lube (703) 922-8891 if you have any issues in accessing any area of our website.