Alexandria Auto Repair

The fog lights on my Nissan Murano went out and needed to be replaced. Yates was able to do it pretty quickly. Fastforward a day and I noticed the fog lights weren’t working as I pulled into my garage. I called Yates and talked to Bret. He said to bring the car back when convenient and ask for him. I went this morning and....they just weren’t turned on. I have had my car for 10 years and never noticed the dial for the fog lights. I’ve just always turned my lights on and they come on with the rest of the lights. Bret was very nice about it. He didn’t treat me like I was an idiot, which is how I felt anyway. Rightly so. This is why I take my car to Yates. Kind, courteous, knowledgeable staff who won’t make you feel stupid when you clearly don’t know how your own car works. Thanks, Bret!

Came here early on a Tuesday afternoon around 3 pm. Not crowded at all. I was the only one in line. Friendly people that work here and fast service! I was done my inspection and emissions test by 3:30. I been coming here the last 2 years and I will keep coming back! I like how they give you a voucher for a free car wash! Thanks for the fast service!

Quick and easy

Nice staff, quick service, affordable too.

Good service station

Why it's a 3 star is beyond me

Quick, polite, excellent service and a free cup of coffee while I waited for my car to be emissions tested!

Fast, professional, friendly and efficient service. This was my second visit, both for a new tire. Flat was replaced and mounted for the spare. I called ahead to make sure the tire was in stock and if they could take me right away. (I hate waiting in a repair shop and could have come any time). I arrived ten minutes later and they had me out in twenty minutes. I believe that a competitor would have taken at least an hour. I didn't even call the competitor this time but went straight to Yates.

Best experience with a state inspection ever. Arrived 7 a.m., parked at the front of the line (which forms by the last gas island). Went inside, told them what I was there for and was told to help myself to free coffee. Service begins at 8 a.m. and by 8:15 a.m. I was done and on my way. Even though I only had an inspection they gave me a coupon for a free car wash at their place across the street. Friendly folks. Definitely worth a visit.

I come to Yates to get my oil changes because they are so quick every time I get there. It is nice to come to a place and not have to wait a long to receive an oil change. The day I came it had snowed earlier and the bays where wet. The tech asked if I was okay staying in my car during the service to prevent and slips or falls, and I obliged. It took 10-15 minutes and they where done, they then brought my invoice and took my card for payment. It was as simple as that. I would recommend Yates to anyone looking for quick, professional, and reasonable service.