Alexandria Auto Repair

I am so impressed with the team at this location... the manager is professional and patient. The gentleman here were respectful and very accommodating. I found myself with a flat tire... which I changed on the side of the road but ended up losing my wheel lock. When i got to Yates, then gentleman there were very understanding of my situation and were able assist me. They advised me to buy new wheel locks, which I do. They were able to change the tire and switch out all my wheel locks .... seems simple enough.. but they did it without cost. Thank you Rodney, for changing the tire and all the wheel locks. Now, that's just this occasion, this team has repaired a flat tire for me done my yearly inspections in the past. They are always the same.. accommodating, respectful, and professional... and you know that feeling when you've been ripped off... I don't get that when I leave these guys. Thanks team... job well done... you have business and my trust.. keep up the good work and great customer service!!

Super nice staff, in my experience. They took time to let me know about whether my car's issues would prohibit it from passing inspection, and didn't think of charging me. So nice! They helped me out a different time, too. Thanks Kris et al! ♡

Great service! The manager highlights the epitome of good customer service. He’s always welcoming and friendly.

Service was a little slow, but the people here are nice and you get a free coffee while you wait. You also receive a free basic car was with most service appointments. So your getting pretty standard service with a few perks. I'll keep going back.

Went above and beyond, excellent service!

Courteous service, oil changed performed quickly.

Great service! We were at the Yates cares with a flat tire and they came over and took care of it. Competitive rates too.

I have been bringing my vehicles to the Yates Kingstowne Express Lube since 2010. I have always had impeccable service and support. The current manager, Kris, knows me on sight, and knows exactly what my vehicles need. Yates has done everything for my cars from full service oil changes, to repairs with window motors, to safety and emissions inspections. I have been able to get service and support at Yates, when I was unable to get it scheduled through my dealership. Yates was even able to provide me with several years worth of receipts when I had to have a major insurance claim on one vehicle. I have been able to get service in support at Yates when I was unable to get them scheduled through my dealership. Yates was even able to provide me with several years worth of receipts when I had to have a major insurance claim on one vehicle. I live near the Woodbridge area now, and I will regularly make the trip to Kingstowne for service on my car. Yates Express Lube is well worth the trip, because they show and prove every time that they have quality service and support, as well as fair pricing.